Last Updated: [01/10/2020]

  1. Instapay Fees and Charges

    1. Instapay E-Wallet
    2. Instapay Prepaid Mastercard

      Type of Fee Fees and Charges
      Joining fee RM15.00
      Annual fee /maintenance Fee RM8.00 (The fee will not be imposed, if there is no transaction in the account)
      Reload Wallet Fee

      1) Financial Processing Exchange (FPX) – RM1.00 per reload

      2) Authorised Agent-RM2.00 per reload

      3) Instapay Initiated Salary Credit- NIL

      ATM Withdrawal Fee (Participating Banks in Malaysia)

      -for withdrawal from Instapay E-Wallet through Instapay Mastercard

      RM1.00
      International ATM Withdrawal Fee RM10.00 per transaction or 2% of withdrawal amount, whichever is higher.

      Card Replacement Fee

      (Only applicable to Instapay Mastercard)

      RM20.00

      (Only applicable for card replacement request made by customer, not due to defect of chip/card)

      Sales Draft Retrieval Fee RM15.00

  2. Instapay services provided free.

    1. Instapay E-Wallet

      Transfer from Wallet to Wallet
      Transfer out to bank
      Balance enquiry
      Closing of E-Wallet Account
      Statement request (only electronic statements available)
      PIN change and PIN regeneration

    2. Instapay Prepaid Mastercard

      Starter pack
      Payment fees for purchases online and in retail outlets
      Card cancellation