Last Updated: [09/12/2019]
If our resolution to your query or complaint is not satisfactory to you, you may also refer your complaint to the Ombudsman for Financial Services (664393P)”
Ombudsman for Financial Services
Telephone no.:03-2272 2811
Fax no.: 03-2272 1577
Email address: enquiry@ofs.org.my
Address:
Ombudsman for Financial Services (664393P)
(formerly known as Financial Mediation Bureau)
14th Floor, Main Block, Menara Takaful Malaysia
No. 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur
For more information on Ombudsman for Financial Services, please visit: https://www.ofs.org.my/en/