Last Updated: [09/12/2019]

If our resolution to your query or complaint is not satisfactory to you, you may also refer your complaint to the Ombudsman for Financial Services (664393P)”

Ombudsman for Financial Services

Telephone no.:03-2272 2811

Fax no.: 03-2272 1577

Email address: enquiry@ofs.org.my

Address:

Ombudsman for Financial Services (664393P)

(formerly known as Financial Mediation Bureau)

14th Floor, Main Block, Menara Takaful Malaysia

No. 4, Jalan Sultan Sulaiman

50000 Kuala Lumpur

For more information on Ombudsman for Financial Services, please visit: https://www.ofs.org.my/en/